TRUE-BIZ ASL Interpreting Services

Professionalism: Interpersonal Communication with Agencies

WHAT: Professionalism: Interpersonal Communication with Agencies

WHEN: Wednesday, January 27, 2021, 6pm to 8pm EST

WHO: Full-time interpreters, staff interpreters, freelance interpreters and student interpreters. Prior knowledge of topic: little/none

WHERE: Online Zoom (link will be emailed 24 hours prior to the workshop)

CEUs: .2 in PS

COST: $30 with CEUs/ACETs or $20 without

Workshop Description

Interpersonal professionalism is not widely taught in interpreter training programs.  Interpreters often do not understand the system operations within agencies which causes some clashes that do not lead to resolutions.  To avoid this clashing, interpreters are encouraged to analyze agency operations from the point of view of an agency employee in order to better understand the system process.  This workshop will offer explanations about agency inner-workings and guide interpreters on develop interpersonal skills in order to interact with agency employees in a professional manner.


Educational Objectives

Participants will:

  1. Identify problematic interpersonal and business practices and how it can impact an interpreter’s reputation.
  2. Analyze how agencies generally operate.
  3. Discuss how professionalism should be a priority and what the best approach interpreters should take when interacting with agencies in a professional manner.
  4. Compare examples of positive and negative professional behaviors.


Presenter Biography

Sean Sinderholm, DI, has been working as an Administrative Assistant for an interpreting agency for 3 years and also works as a Deaf Interpreter for various agencies.  Through his interactions with numerous agencies, clients, and interpreters both as an interpreter and as an agency employee, he gained understanding of agency operations.  Currently, Sean lives in California with his partner and German Shephard, Koda.


All workshops for TRUE-BIZ ASL are presented in ASL.  This workshop is in conformance with local, state, provincial, and federal statutes regarding disabilities.  Activities and facilities shall be accessible to all individuals.  For accommodations and inquiries, e-mail us at: truebizasl (at)

Refund Policy
NO refunds will be given unless the presenter and/or TRUE-BIZ ASL cancels the workshop.